Iconia 7 wont charge or turn on

mamabarnes
mamabarnes Member Posts: 2 New User
edited March 2024 in 2020 Archives
My son got this tablet last year for his grading present. I thought I had registered it and now the serial number is gone and it is not listed as one of my devices. I can't get the tablet to charge or turn on. Its been dead for about 2 weeks and we're trying to charge it. It has been on the charger for over an hour and still no light indicating it is charging! What can I do?

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Hi @mamabarnes

    Try to uninstall the applications and perform soft reset or reboot your tablet.

    If your system is still frozen, you may try using the hardware reset pinhole on your tablet, to see if it will allow your system to boot.

    Please follow the hard reset instructions.

    1) Press and hold the power button and volume + button until it vibrates

    2) Release the power button and unlock the screen lock switch at the side of the device.

    3) The device has been restored to factory settings.

    Click Accept if this was useful to you!!  :)

    Have a Great Day!!  =)

  • mamabarnes
    mamabarnes Member Posts: 2 New User
    I've tried these and  it didn't fix the issue. It won't charge. It wont turn on. It wont reset. I need to get it to work!
  • billsey
    billsey ACE Posts: 35,207 Trailblazer
    Most likely either the charger has failed or the battery has failed. Do you have any way to test the charger?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.