Aspire 315-41 keyboard not working except the power key(only power key is working)

AvinashAnad
AvinashAnad Member Posts: 9

Tinkerer

edited October 2023 in 2020 Archives
Dear All,

The keyboard on my acer aspire A315-41(running on ryzen 5 - 2500u with radeon 8 graphics) is not working except the power key.
1. I tried resetting the device.
2. I tried to uninstall and reinstall the driver from device manager
3. I tried to install fresh copy of OS from boot media.
4. I tried turning off the sticky keys. 
no luck at all...

Kindly help with the suggestions..

Regards,
Avinash

Answers

  • Is your laptop still under warranty? Have you tried to disconnect and reconnect the keyboard?
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