My camera is not working (Predator Helios 300 2019)

Solaiman
Solaiman Member Posts: 13

Tinkerer

edited November 2023 in 2020 Archives
Hi, I can't use my camera. Yesterday in a meeting at Google meet, my camera suddenly stopped working. From then to now I can't use my camera. I tried every fix on the internet like uninstalling the driver, checking the privacy permission, check the antivirus soft, check on other apps, etc. Now my last hope is you guys :anguished:  :( 

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    HI @Solaiman

    Well if you already tried everything above and its still not working your webcam might be faulty one last thing . you can try before you send it for repair reset to stock recovery clean install (backup whatever you need first) and select delete everything option follow these instructions if after this the webcam still doesn't work contact Acer directly and send it back to get it repaired.

    Click " Accept" if this was useful to you!!  :)