Bluetooth Driver Installation Unsuccessful - Acer Swift SF314-55G

Hi. I uninstalled my Bluetooth driver (Bluetooth was not working) and downloaded it again from this site. Details of my system and the download below. However, when I go to run the install... nothing happens. It looks like the command prompt is initiated but there's no confirmation of success and no update - aka, I am without a Bluetooth driver installed and sans Bluetooth functionality. Any ideas what is going wrong?
Thanks,
Jonathan

Windows edition

Windows 10 Home

System

Acer Swift SF314-55G

Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz

8.00 GB (7.85 GB usable)

64-bit Operating System, x64-based processor

-----------------------------------------------------------

Bluetooth Driver

Date:

2018/09/19

Version:

20.60.0.4

Vendor:

Intel

Size:

909.1 KB

https://www.acer.com/ac/en/US/content/support-product/7785?b=1

Accepted answers

All comments

billsey

Ca you show us a screenshot of Device Manager with Bluetooth and Network expanded?

JonathanK

Here is a screenshot

Image: https://us.v-cdn.net/6029997/uploads/editor/bk/dd3xxxd96hhn.png

JonathanK

I deleted the Bluetooth Driver - therefore, it no longer exists...

billsey

Does it show back up with Show Hidden set? And is there any unknown shown?

R6E7980XE

Let's trying this driver mate ,
https://downloadcenter.intel.com/downloads/eula/29790/Intel-Wireless-Bluetooth-for-Windows-10?httpDown=https://downloadmirror.intel.com/29790/a08/BT_21.110.0_64_Win10.exe

Cassius_CZ

I have similar issue. 13th October, most likely after the latest Windows update, my Bluetooth service is missing. This Acer provided driver Bluetooth_Qualcomm_10.0.0.279_W10x64 seems to be not compatible anymore https://www.acer.com/ac/en/US/content/support-product/6965?b=1&pn=NH.Q17EC.003&sn=NHQ17EC0036450844F7200

Image: https://us.v-cdn.net/6029997/uploads/editor/hg/nzyf735mbobj.jpg

Where can I get newer release of the similar driver? Can Acer provide download for my Acer Predator G9-793 driver to get my Bluetooth service back again? Thanks

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