The DVD player on my Acer E5-576 does not work. How do I fix it?

jcarol
jcarol Member Posts: 1 New User
edited October 2023 in 2020 Archives
I used my DVD  player shortly after I received my computer. It worked then. That was about a year ago. I tried to use it again and it will not work. It opens and closes but that's it.

Answers

  • JackE
    JackE ACE Posts: 44,951 Trailblazer
    Open DeviceManager. If no red or yellow warnings, click on the DiskDrives folder. Right click on the DVD driver and uninstall it. Exit DeviceManager without reinstalling anything. Shut down Windows normally. Turn machine back on an let Windows redetect the DVD hardware and reinstall its driver. If still no joy, shut down Windows remove charger, then remove the screw on bottom cover holding the DVD tray in place and slide tray out.  Reseat the tray a few times to help clean its connector to the mainboard. Replace screw and try it again. Jack E/NJ



    Jack E/NJ