Inserting RAM in the second slot causes restarts continuously. ( Acer nitro an-515-42-rg6v)

nitroan51542rg6v
nitroan51542rg6v Member Posts: 3 New User
edited December 2023 in 2020 Archives
whenever i put my RAM in the second empty slot , the laptop doesn't boot instead keeps on restarting and shutting down. The RAM works perfectly in the first slot. Please help. Is my slot faulty? If yes what is the solution.
 -Thanks

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon nitroan51542rg6v !

    Use CPUz and post here the prints of the SPD and MEMORY tabs of both RAMs


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  • nitroan51542rg6v
    nitroan51542rg6v Member Posts: 3 New User
    This is the same ram that i insert into the second slot starts giving the problem. When i insert it into first slot, it works fine.

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Screenshot of both rams please
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Can you check the version of the bios?

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  • nitroan51542rg6v
    nitroan51542rg6v Member Posts: 3 New User
    my bios version is 1.18
    and doesn't matter what RAM i put inside , all the ram are working on the first slot but none on the second slot. I tried putting ram in both slots one by one and the result is same. RAM slot #1 works with all rams but RAM slot #2 doesn't work with any of them. 
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)