My Bluetooth has disappeared from my Acer Aspire ES1-523

OOJ
OOJ Member Posts: 1 New User
edited March 2024 in 2020 Archives
My Bluetooth has disappeared from my Acer Aspire ES1-523 and I am unable to switch bluetooth on or off. Please advise what the resolve is asap.

Answers

  • billsey
    billsey ACE Posts: 35,226 Trailblazer
    That one is a little bit of an odd duck. It has an M.2 slot for the WiFi/Bluetooth card, but the card was designed in such a way that it's not the full width of the slot. It does have a screw holding it in place, but I could think it feasible for the card to shift slightly. Does you WiFi work? They share antennas and the module is for both functions, so I'd kind of expect if one failed the other would to. The modules uses a Qualcomm Atheros QCA 9565-CR4A chipset, so you might check to make sure your drivers are up to date.
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