USB 2.0 Ports Stopped Working after Windows 10 Update - Nitro 5 an515-42

VaibhavK
VaibhavK Member Posts: 3 New User
edited December 2023 in 2020 Archives
I have a Nitro 5 an515-42 laptop. I recently updated my Windows from version 1909 to 2004. Right after the update both the USB 2.0 ports stopped working. Any USB device connected is not detected although my phone is getting charged. I uninstalled the update but still both the parts are not working, only mobile is charging. However USB 3.0 started working.

Answers

  • Are there any drivers with problems in the device manager? Also, have you tried to reset the battery?
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