Aspire E5-576G screen freaks out when I put RAM in both slots

jbro34
jbro34 Member Posts: 7 New User
edited November 2023 in 2020 Archives
I am trying to upgrade my Aspire E5-576G laptop to 16GB of RAM but when I have 2 8GB RAM cards in it then after a few minutes the screen freaks out and the computer restarts. My computer runs fine if I have only one RAM card in. It works fine with either the old and new RAM in either slot. This issue only happens when I have both 8GB ram cards in. 

What can I do so my computer doesn't shut down after 5 minutes of use with both cards in?

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