Received "Delta Electronics" power adapter instead of ACER. # Predator - PH315-52

JagajeevanJagajeevan Member Posts: 3 New User
edited August 26 in Predator Laptops
Hi,

I have bought an ACER Predator Laptop from Flipkart.

# Acer Predator Helios 300 Gaming Laptop (9th Gen Intel® Core™ I7/NVIDIA RTX 2060) | PH315-52

The power adapter unit I received is not having any Acer brand in it. It says "Delta Electronics". 

My questions are as below:
- If I use the "Delta Electronics" adapter, will it void my Acer Laptop/Baterry warranty?
- Do I need to worry about it? I mean the quality of the power adapter.
- Will it be affecting my Laptop battery in the long run.
- What brand adapter will I get if I order the laptop from "Acer Store India"

Thanks in advance.

Best Answer

  • xapimxapim ACE Posts: 6,009 Pathfinder
    edited September 9 Accepted Answer
    Jagajeevan acer uses either delta or chicony adapters to power the laptops its the same as other manufacturers they all use these 2 brands mainly as long as its the same exact input/output voltage should be just fine and no neither acer neither any other manufacturers make their own adapters they are all sourced from 3rd party manufacturers some have the acer name on it some are just plain oem but that doesnt mean they arent official as they are

    Also you have returned you laptop because the adapter doesnt have acer brand on it ?? that makes no sense its completely normal not to have it i have a bunch of acer laptops old and new and none has the branded acer adapter they are all oem and some chicony some delta and some lite-on those are the 3 adapter manufacturers acer uses that im aware of and im talking laptops from 2008 up to now so again no you have nothing to worry about it :) 



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


FAQ & Answers

  • JagajeevanJagajeevan Member Posts: 3 New User
    Hi,

    I have replaced my Predator Laptop because of the "3rd party Adapter" but again I have received a 3rd party adapter from "Chicony Power Technologies".
    Same adapter specification though.

    My questions are the same

    - If I use the "Chicony Power Technologies" adapter, will it void my Acer Laptop/Baterry warranty?
    - Do I need to worry about it? I mean the quality of the power adapter? Will it be affecting my Laptop battery in the long run? 
    - What brand adapter will I get if I order the laptop from "Acer Store India"
    - Is "Delta Electronics" a 3rd party vendor ( OEM ) for Acer who supplies power adapter.
    - Doesn't Acer make its own adapter for predator laptops? 

    Thanks in advance.

    Regards
    Jagajeevan

  • xapimxapim ACE Posts: 6,009 Pathfinder
    edited September 9 Accepted Answer
    Jagajeevan acer uses either delta or chicony adapters to power the laptops its the same as other manufacturers they all use these 2 brands mainly as long as its the same exact input/output voltage should be just fine and no neither acer neither any other manufacturers make their own adapters they are all sourced from 3rd party manufacturers some have the acer name on it some are just plain oem but that doesnt mean they arent official as they are

    Also you have returned you laptop because the adapter doesnt have acer brand on it ?? that makes no sense its completely normal not to have it i have a bunch of acer laptops old and new and none has the branded acer adapter they are all oem and some chicony some delta and some lite-on those are the 3 adapter manufacturers acer uses that im aware of and im talking laptops from 2008 up to now so again no you have nothing to worry about it :) 



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • JagajeevanJagajeevan Member Posts: 3 New User
    @xapim - Thanks for the reply. Really appreciate it.

    Even I had similar thoughts. Was expecting if Acer would have confirmed, then I could have just relaxed.

    And I tried asking them to replace only the adapter as the laptop was just fine. But as it was from Flipkart, had to replace the entire box.  :/

    Felt happier after reading your note though. Thanks again  :)


  • xapimxapim ACE Posts: 6,009 Pathfinder
    edited September 16
    Jagajeevan  youre welcome also bare in mind this community its not a acer direct support channel we are not acer employees we are just normal users like yourself here voluntarily on our own time to provide help the best way we can this is a peer to peer user support acer staff only manages it they dont provide support here only via the normal channels :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Sign In or Register to comment.

Who's Online1.2K

Alfredo_
Alfredo_
AlyEdin
AlyEdin
ARfranco69
ARfranco69
ASWIFT3USERFROMINDIA
ASWIFT3USERFROMINDIA
canax
canax
Doisum
Doisum
Donny070
Donny070
doodzio
doodzio
dudefoxlive
dudefoxlive
FELZADOLFO29
FELZADOLFO29
Francisco_83
Francisco_83
Gardner95x
Gardner95x
Hymnnathon
Hymnnathon
krizza_
krizza_
Mabio
Mabio
PrakM
PrakM
Raider00007
Raider00007
Rebello
Rebello
StellaMan
StellaMan
trumpmania666
trumpmania666
Vinomino
Vinomino
+1.2K Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos