Nitro AN515-44 Linux Mint NVIDIA drivers not working. Help please

Leifrod
Leifrod Member Posts: 4 New User
edited March 20 in 2020 Archives
Hi
I have the Nitro AN515-44 and can't get the NVIDIA card to work. HDMI is not responding to external screen. Can someone please help with correct install steps?
System:    Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 info: plank 
           wm: muffin 4.6.3 dm: LightDM 1.30.0 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Acer product: Nitro AN515-44 v: V1.01 serial: <filter> 
           Mobo: RO model: Stonic_RNS v: V1.01 serial: <filter> UEFI: Insyde v: 1.01 date: 04/16/2020 
Battery:   ID-1: BAT1 charge: 58.2 Wh condition: 58.2/57.5 Wh (101%) volts: 17.4/15.4 model: LGC AP18E8M type: Li-ion 
           serial: <filter> status: Unknown 
CPU:       Topology: 6-Core model: AMD Ryzen 5 4600H with Radeon Graphics bits: 64 type: MT MCP arch: Zen rev: 1 
           L2 cache: 3072 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 71862 
           Speed: 3251 MHz min/max: 1400/3000 MHz boost: enabled Core speeds (MHz): 1: 2454 2: 3134 3: 1591 4: 1608 5: 2813 
           6: 3216 7: 1756 8: 2695 9: 1579 10: 2608 11: 1603 12: 1619 
Graphics:  Device-1: NVIDIA vendor: Acer Incorporated ALI driver: nvidia v: 440.100 bus ID: 01:00.0 chip ID: 10de:1f95 
           Device-2: Advanced Micro Devices [AMD/ATI] Renoir vendor: Acer Incorporated ALI driver: N/A bus ID: 05:00.0 
           chip ID: 1002:1636 
           Display: x11 server: X.Org 1.20.8 driver: ati,fbdev unloaded: modesetting,nouveau,nvidia,radeon,vesa 
           resolution: 1920x1080~77Hz 
           OpenGL: renderer: llvmpipe (LLVM 10.0.0 128 bits) v: 3.3 Mesa 20.0.8 compat-v: 3.1 direct render: Yes

+-----------------------------------------------------------------------------+
| NVIDIA-SMI 440.100      Driver Version: 440.100      CUDA Version: 10.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce GTX 165...  Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   37C    P0     3W /  N/A |      0MiB /  3911MiB |      0%      Default |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|  No running processes found                                                 |
+-----------------------------------------------------------------------------+

$ nvidia-settings 

ERROR: Unable to load info from any available system


(nvidia-settings:5219): GLib-GObject-CRITICAL **: 02:30:16.708: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
** Message: 02:30:16.711: PRIME: No offloading required. Abort
** Message: 02:30:16.711: PRIME: is it supported? no

Answers

  • Leifrod
    Leifrod Member Posts: 4 New User

    Ok so after adding the ubuntu graphics ppa and installing the 450 driver nvidia-smi shows x running on the laptop display but still there is not hdmi output.
    Can someone help me with xrandr config please?
  • JamIno
    JamIno Member Posts: 1 New User
    Leifrod said:

    Ok so after adding the ubuntu graphics ppa and installing the 450 driver nvidia-smi shows x running on the laptop display but still there is not hdmi output.
    Can someone help me with xrandr config please?
    Hi. I also have a AN515-44  (Ryzen 5 46000H) and setting up Mint 20 on it. I was wondering if you solved the problem above. My problem is almost the opposite of yours:
    I have successfully activated the accelerated NVIDIA using the Mint-provided drivers (via driver manager), HOWEVER I can only get the nvidia output through the HDMI - while the laptop display remains black. 
    I was wondering if you could share your /etc/X11/xorg.conf file with me.
    I can share my setup instructions to achieve the above results, if they are useful... however they are not satisfactory to me. I need accelerated output on the laptop screen.
  • Leifrod
    Leifrod Member Posts: 4 New User
    Hi Jamino

    Do you have the Nvidia 1650 or the TI?? If it is the TI then you need to install the Nvidia 450 driver NOT the 440.
    I do not have the xorg.conf file since as far as I know they are obsolete now. The Nvidia driver installer does not create them anymore. It does create files in the folder below.
    The config is set in xorg.conf.d by separate files.
    The only thing I did is to add the Primary GPU line to the 10-nvidia.conf.
    It looks like this:
    Section "OutputClass"
        Identifier "nvidia"
        MatchDriver "nvidia-drm"
        Driver "nvidia"
        Option "PrimaryGPU" "yes"
        Option "AllowEmptyInitialConfiguration"
        ModulePath "/usr/lib/x86_64-linux-gnu/nvidia/xorg"
    EndSection<b></b>
    Also if you want the CPU to behave correctly use newest kernel, you can install it with uuku.
    My current kernel is 5.8.3-050803-generic but it works fine with 5.7.1 as well and 5.7 still supports Vmware Workstation before it was broken by 5.8.

    If you have no output on the laptop screen then check your Display settings in the Mint Settings options. Check if it's not turned off when you plug in the hdmi.
    Out of curiosity can you share your xorg.conf? I'm interested in the option set.

    Hope it helps,,