My laptop doesn't detect the microphone of my headset.

ClumsyEel
ClumsyEel Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hey!

I am using an Acer Aspire 7 - A715 - 41G - R300. When I try to plug in my Razer Kraken 2019 (has a TRRS plug), the laptop only detects the headset(not the microphone). I have tried reinstalling drivers, updating them,  running troubleshoots, but nothing has worked. The headset works properly on other laptops. 

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @ClumsyEel

    Try to check whether the microphone permission for that application is enabled and check with it.

    Hope this answer helps you.