Swift 1 SF114-32-P2PK - SATA controller not working right?

PithyProlix
PithyProlix Member Posts: 48 Die Hard WiFi Icon
edited November 2023 in 2020 Archives
I installed a 2nd SSD that has been working well for months. I turned on the computer today and the 2nd drive is no longer detected.

I ran HWiNFO64 and it says that SATA Host Controller has 1 port and Port 0 is the only port implemented. Is that right? Shouldn't there be 2 SATA ports?

I've pasted the HWiNFO64 output for the SATA controller below.

Help, please.

Intel Gemini Lake SoC - SATA Controller -----------------------------------
 [General Information]
  Device Name:                            Intel Gemini Lake SoC - SATA Controller
  Original Device Name:                   Intel Gemini Lake SoC - SATA Controller
  Device Class:                           SATA AHCI Controller
  Revision ID:                            3
  PCI Address (Bus:Device:Function) Number: 0:18:0
  PCI Latency Timer:                      0
  Hardware ID:                            PCI\VEN_8086&DEV_31E3&SUBSYS_126A1025&REV_03
 [System Resources]
  Interrupt Line:                         N/A
  Interrupt Pin:                          INTA#
  Memory Base Address 0                   A1118000
  Memory Base Address 1                   A1121000
  I/O Base Address 2                      1080
  I/O Base Address 3                      1088
  I/O Base Address 4                      1060
  Memory Base Address 5                   A111F000
 [Features]
  Bus Mastering:                          Disabled
  Running At 66 MHz:                      Capable
  Fast Back-to-Back Transactions:         Capable
 [SATA Host Controller]
  Interface Speed Supported:              Gen3 6.0 Gbps
  Number Of Ports:                        1
  External SATA Support:                  Not Capable
  Aggressive Link Power Management:       Capable
  Staggered Spin-up:                      Not Capable
  Mechanical Presence Switch:             Not Capable
  Command Queue Acceleration:             Capable
  64-bit Addressing:                      Capable
  AHCI Status:                            Enabled
  AHCI Version:                           1.31
  Ports Implemented:                      0
 [SATA Port#0]
  Port Status:                            Phy in offline mode
  External SATA Port:                     Not Capable
  Hot Plug:                               Not Capable
 [Driver Information]
  Driver Manufacturer:                    Standard SATA AHCI Controller
  Driver Description:                     Standard SATA AHCI Controller
  Driver Provider:                        Microsoft
  Driver Version:                         10.0.18362.693
  Driver Date:                            21-Jun-2006
  DeviceInstanceId                        PCI\VEN_8086&DEV_31E3&SUBSYS_126A1025&REV_03\3&11583659&0&90
  Location Paths                          PCIROOT(0)#PCI(1200)

Best Answer

  • PithyProlix
    PithyProlix Member Posts: 48 Die Hard WiFi Icon
    Answer ✓
    So, I opened up the laptop case and, lo and behold, the SSD had fallen out of the slot!

    In the words of James Brown: I'm Back!


Answers

  • Can you check if the ssd is showing on the information tab of the bios and send a photo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • PithyProlix
    PithyProlix Member Posts: 48 Die Hard WiFi Icon
    Thanks for replying. Unfortunately only the first SSD shows in the bios - the ssd that original came with the laptop.
  • This model came with a 64gb EMMC. Can you upload a photo from the information tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • PithyProlix
    PithyProlix Member Posts: 48 Die Hard WiFi Icon
    This model came with a 64gb EMMC. Can you upload a photo from the information tab?
    Yes - the EMMC shows in the BIOS information tab.

    I have an external USB SSD enclosure and I might take the SSD out and test it in that today.


  • PithyProlix
    PithyProlix Member Posts: 48 Die Hard WiFi Icon
    Answer ✓
    So, I opened up the laptop case and, lo and behold, the SSD had fallen out of the slot!

    In the words of James Brown: I'm Back!