AN515-43 "Wake on USB while lid closed" works w/ mouse/kb directly connected but not thru USB hub

I have the Acer Nitro AN515-43 with the latest BIOS, V1.10. I'm using Windows 10 2004 (build 19041.450), also the latest. This issue happened with Win10 1909 as well.
I have the BIOS setting "Wake on USB while lid closed" set to enabled, along with power settings and Device Manager settings set up such that I can bring my system back up from sleep if the lid is down and I move my mouse around, for example.
This all works fine if my mouse is directly connected to the laptop via USB, in this case, with the Logitech wireless adapter plugged in.
However, waking up from sleep this way does not work if my Logitech adapter is plugged into my powered USB 2.0 hub which connects to the laptop. I prefer to use a hub for mouse, keyword and printers to keep USB slots on the laptop free for other uses and to have the ability to easily connect them for use on my other laptop.
To summarize, I'm not able to wake the laptop with its lid closed using my mouse/keyboard when those are connected to a USB hub which connects to the laptop.
Is there anything I can possibly do to make this work? Or might this be a BIOS limitation or possible bug?

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batmalin

Nothing you can do about as the hub is connected to the laptop and it is a device "hub" . If it was just an extension cable then it will work but in this case it works as designed as you are not disconnecting the hub an plug it back in.

SteveMagruder

batmalin said:

Nothing you can do about as the hub is connected to the laptop and it is a device "hub" . If it was just an extension cable then it will work but in this case it works as designed as you are not disconnecting the hub an plug it back in.

Thanks. I'm frankly surprised that it's as simple as this, as the mouse/keyboard are still operational through the hub in every other way, except waking the laptop from sleep. Might a newer model hub help? Mine is a pretty old one.

Unfortunately, my only ongoing "solution" is to not sleep my laptop at all. I just have it shut off the monitor. And the mouse/keyboard on the hub work fine with "waking" the monitor. I worry I'm shortening the life of the laptop by not letting it go to sleep.

batmalin

Well it`s allways better to shut it down completely as sleep doesn`t help to preserve the "life" of the laptop as it is fully functional except few devices off during the sleep.

batmalin

Not sure if newer hub will do the job as the bios is not looking into already registerd devices and the hub has a controller and the state of the controller doesn`t really change.

SteveMagruder

I solved my problem by accident. I needed a USB 3.0 switch for other reasons but after installing it and treating it as a hub for my keyboard and mouse (and connecting in my USB 2.0 hub I referenced in this topic), I can now wake from sleep with the lid down.