Nitro 5 Laptop will not charge (no charge LED) and will not power on.

Schadie001
Schadie001 Member Posts: 1 New User
edited December 2023 in 2020 Archives
I have a Nitro 5 Laptop. It has been powered on continuously as I use it daily. Today, I went to use it and noticed that it was off and I could not turn it on by pushing the power button. I also noticed that the charge LED next to the power plug was not lighting up. I changed power plugs and no charging LED or power. I checked the power supply with a volt meter and it is putting out 19.6 volts DC, which appears to be the proper voltage. I have pressed the small battery reset button with power charging cable removed and plugged in. No change. I have take off the back cover and unplugged the battery, held the power button down for 30-60 sec (with power plugged in and not, battery connect and not). I have unplugged the CMOS battery and waited over a minute before plugging it back in. Nothing has changed the condition. Still no charging LED and will not power on. There was no indication of issues prior to this happening. Laptop always charged properly and always powered up and down properly. Any help would be appreciated.

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