Acer spin 3 sp314-54-50JD webcam and mic stopped working

xxduffyxx
xxduffyxx Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
Hi I have been troubleshooting issues with my upgrade to a 1TB SSD. This is solved thanks to your answers.
I cannot get the webcam to work in any browser, I, have gone into the settings and ensured both have permissions. I deactivated the Norton software firewall and everything with Norton support and they said it is a windows issue. The pre-installed Norton that is about to expire and I am going to uninstall all of it. In Firefox my camera worked no mic, in chrome neither work . 

I was a Airborne Infantry NCO from 17-29.
1998-2010, now I will be completely honest I, need to get these working for video appointments with my psychologist and am going crazy troubleshooting this issue. Chrome will say another app may be interfering with this. 


I have another thread where I got that sorted but now I have made so many changes I don't know wtf is interfering with a straight forward operation.
I have given all the permissions but I have dropbox and OneDrive trying to sync with file folders of a former partion before I had everything running off the m.2 pcl 1 TB SSD I installed after I bought it in the beginning of July. 

I have checked the drivers and everything seems to say its working but I have no idea what app or what is blocking /hijacking my webcam and internal mic.

This is beyond frustrating. I did update windows recently. 

Help would be greatly appreciated.