Battery doesn't work since I did something

YgrecPeKa
YgrecPeKa Member Posts: 95 Fixer WiFi Icon
edited November 2023 in 2020 Archives
Hi,

I had a problem with my keyboard and I saw someone said "Press the battery reset button under the laptop and press the power button at the same time for few secondes" since I did that, my laptop won't start on the battery, I must put the power cable for booting... Someone know how to fix this issue?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    YgrecPeKa unless you damaged the battery pinhole by pressing it too hard to make it stuck (they are they fragile and need to be carefully pressed) i dont see any other way why your battery wouldnt be recognised under windows unless your battery is faulty in that case check the battery wear with either hwinfo or battery bar pro if more than 20% consider replacing it as its faulty if nothing else works contact acer support directly and send it back to get it diagnosed good luck :)


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