Acer Predator 2020 PH315-53 static / continuous beep sound.

TANTANTAN

I just purchase this laptop last week. And I notice that Acer Predator 2020 PH315-53 have constant static noise/ continuous beep sound even just unbox it. And I have tried to reset the laptop and the problem still exist . I have tried to update op downgrade the realtek audio driver and same problem. Something strange is the noise disappear immediately when you running any game or geforce experience. So, that noise totally disappear when the dedicated gpu is running and start to make noise immediately after discrete gpu is idle. And I have tried to use different earphone also same problem exixt.

Sujjit

Piglus said:

Sujjit said:

Guys the Problem is Nvidia HD Audio driver remove it and restart problem solved!!!!

It's a known "fix" but that reduces battery life as well as being needed for hdmi sound. And windows may automatically reinstall it.

Anyway, hopefully I can provide some new info in the search for a cure, so to speak. Let me preface this that I really don't know much about computers so I can't give any great details as to what happened but so far the noise as been completely eliminated without having to resort to any of the tricks used so far (running gpu, disabling audio drivers, etc.).

So at the end of last month I started experiencing frequent frame drops while gaming. This was a couple of weeks after installing a new ssd exclusively for games. According to Throttlestop the temps were still good and equivalent to what they were before (~40C idle, ~75C gaming) so last week I asked my friend if maybe the ssd was faulty somehow but he suggested that maybe the graphics drivers were bad. He convinced me to do a system restore rather than going through hassle of dealing with the drivers so I picked a point before their last update and went for it.

Big mistake as the computer failed doing the restore (and subsequent attempts) and would only load up a black screen upon login. So I had to leave it with my brother to fix it over the weekend. He said it wouldn't let him do a factory reset through the recovery options for some reason so he had to back up all my files and manually do a clean windows install. I got it back on Monday and so far there's been no noise with headphones.

Things to note:

1) For several months now the 2 left usb ports have been failing. I mainly use it for the cooling pad and I have to pull out the connector slightly and position it a certain way for it to get fully powered. I don't know if it's the pins inside the ports or there's a loose connection to the motherboard (brother was too lazy to take it off and look). So a few days before the crash I had followed a guide to uninstall the usb root hubs in device manager and let windows fix. I had not used the headphone jack within that time so I cannot say if that had any effect but I had wondered some time ago if the noise was caused by some kind of interference from the jack being so close to that usb port.

2) As far as I can tell, pretty much all the Acer programs are no longer installed. If they are, I can't find them or see them running. Perhaps one of them had a conflict with the Nvidia driver to produce the noise? Predator Sense appears to be around but isn't running properly and I don't feel like fixing it (this happened before but didn't change anything).

3) As far as I know everything is up to date.

Hopefully some of this helps. I know resets didn't help for many but something worked for me.

Yeah I too thought that the sound may come because of the usb port....