SCREEN HANGS FREQUENTLY

HappehWowiee
HappehWowiee Member Posts: 2 New User
edited December 2023 in 2020 Archives

So i bought an Acer Nitro 5 AN515-43. While using it the screen randomly freezes. (it usually happens when im watching videos on youtube and the other instance was when i was just searching something on google) the mouse nor the touchpad doesn't respond. however when i press the spacebar/pause i can hear the video playing in the background.

at first i was forced to force shutdown the laptop whenever this happens... however i discovered that i just had to close the laptop and once i open it the screen goes back to normal.

however, i dont want to close my laptop every few minutes while working. is there anything i can do? thanks!

Answers

  • The same problem when you disable hibernation, sleep and hybrid sleep? What happens when you do the lid function here? 
    Add or Remove Lid close action from Power Options in Windows
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)