Cpu running aat one core

Mayam
Mayam Member Posts: 2 New User
edited December 2023 in 2020 Archives
I recently bought acer nitro 5 with i59300h and gtx 1650. I was very happy with my purchase but after about two months the performance decreased. I decided to factory reset my laptop hoping it would solve my issue. I was delighted to find out that it worked and I was getting great fps in games.  But after awile I saw great decrease in fps. I downloaded the Intel XTU and was shocked to find out that my cpu was only running in 1 core and while running stress test the max frequency was 3.5ghz which should be 4.1ghz. I want to how I can enable all cores and turn on turbo boost. I hae tried setting power plan in high performance but this has not worked.

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