Audio very spotty for other party during zoom

Girlzmom
Girlzmom Member Posts: 2 New User
edited November 2023 in 2020 Archives
We can hear the other participant during zoom, but it seems nobody can hear us and each zoom meeting people complain they cannot,hear us and the audio keeps going in and out. This has only recently started happening and each meeting it gets worse. I dont know how to test the audio any other way but it does seem like its my laptop. What can I do? 

Answers

  • billsey
    billsey ACE Posts: 35,268 Trailblazer
    Which computer do you have? In Sound Settings there's a test of the microphone and there should also be a volume level setting.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Girlzmom
    Girlzmom Member Posts: 2 New User
    I have the spin 5

  • billsey
    billsey ACE Posts: 35,268 Trailblazer
    Which Spin 5 is it? There should be a number like SP5-52G-xxxx... Did you try Sound Settings to adjust the mic level?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.