I'm not sure about the RAM for that model, being new there isn't many info on it around the Internet and with the current trend of RAM being soldered onto the motherboard it could very well ship without an extra socket. @egydiocoelho should be able to shed some light on the matter. but tell us your full model number, the thing that goes after the 57G, e.g. mine is an A515-54G-70Y9.As for the SSD, that you can do for sure, if they have provided you with an upgrade kit in the box it means you can add an extra one (SATA probably) to what you have there already. You will have to open the laptop by unscrewing all of the screws that you see underneath and take the back cover away.By the way, if you do, you can already see if there are any RAM slots
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