Touchpad not working Aspire A715-72G-79BH

Jk_09877
Jk_09877 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Currently having driver issues with my Aspire A715-72G-79BH- the touchpad isn’t working. In device manager under Human Interface DEVICES>I2C HID Device I am getting “This device cannot start. (Code 10). The touchpad will work once in a blue moon and would normally work after disabling the driver and enabling it. However that is not working anymore. The driver is up to date so that is not the problem, and I have went into the bios and changed the mousepad to basic/advanced and that gave me no luck. In the Device Manager>I2C HID Device Properties>details>property>problem status the values say STATUS_DEVICE_POWER_FAILURE  as well as C000009E. Anyone have any suggestions on where to go from here on getting this touchpad to work? Any insight is appreciated!!

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