Nitro 5 AN515-R6ZW Second Nvme SSD is not detected when restart but not when complete shutdown

volkix
volkix Member Posts: 5

Tinkerer

edited December 2023 in 2020 Archives
I recently have a Nitro 5 AN515-R6ZW and added extra nvme to the second slot since it came with a  single sandisk nvme. However it has a strange behavior sometimes when I restart from the OS it cant detect the second nvme SSD. I have both linux and windows and I got the same response from both OS. When I completely shutdown the laptop and start it up it can detect the second nvme SSD. So anybody knows what causes this and a possible solution.

Thanks
Volkan


Answers

  • What happens when you disable fast boot, fast startup and create a password on setsupervisorpassword to disable secureboot?
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    How To Disable Secure Boot In Windows 81 In Acer Laptops - Its FOSS
    How To Disable Secure Boot In Windows 81 In Acer Laptops - Its FOSS
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • volkix
    volkix Member Posts: 5

    Tinkerer

    Hi! Thanks for the reply. It is already set up like that. Otherwise I can't install linux. And the weird thing is it doesn't happen all the time. It is random.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited August 2020
    Every time when I update the kernel and reboot I get no bootable device, I assume that efi files from Linux and Windos are messing with the BIOS when there is a change...
    That`s why I like legacy BIOS...
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Is sata mode configured ahci?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    The OP has Linux isntalled so do I. Yes AHCI is set.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • volkix
    volkix Member Posts: 5

    Tinkerer

    Yes AHCI is set. I still don't know what is the reason for this strange behavior. @batmalin I understand your preference as well. Dual boot killed my BIOS in my previous laptop.  UEFI is still not mature enough I guess.
  • Is your model the an515-44? Also, can you enter the exact model of the ssd that is not recognized? Have you tried to update the ssd firmware? Can you send a photo of the bios information tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • volkix
    volkix Member Posts: 5

    Tinkerer

    Hi! here is the bios info page. And SSD update for the Kingston drive is not available right now.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited August 2020
    Mine are up to date, but as stated this is an *.efi files issue as I have two boot-efi entries  one on each ssd and when it happens both are no show. 
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158