Missing Wireless Network Driver?

Sultadashin

Hi,
I'm unable to connect through internet using wireless network but good thing is connected via wired ethernet. I discovered that I'm missing wireless network driver and I don't know the cause of this issue. I already visited Acer product support link to download missing drivers (Wireless LAN Driver & Bluetooth Driver). Both drivers successfully installed but issue still persist (pics attached after installation). Also another attachment for missing WiFi & Bluetooth option. Please help!
My System: G9-593-71EH

PS I already searched topic as same as this post and couldn't find it so I created this new topic. 

xapim

Sultadashin check the hidden devices to see if any is not installed also did this happened recently maybe after a windows update did your wifi adapter always worked fine in the past ? it might be case of a driver installed as the wrong device in this case you have to install it manually yourself pointing it to the correct driver also i see you have a network infrastructure devices whats under there could it be just what i just mentioned and worst case of cases your wifi adapter died  good luck

This is what it should normally show





As u can see i do not have any network infrastructure devices on any of those 2 laptops

Sultadashin

The network infrastructure devices shows I'm currently connected to router via wired ethernet. Once I unplug, that infrastructure device disappears. How do I check hidden devices? Any legit site to install correct drives? Yes, wireless network worked before.  

Sultadashin

This is the site I went to install any missing wireless drives...
https://www.acer.com/ac/en/EE/content/support-product/6964?b=1&pn=NH.Q1ZAA.001

xapim

Sultadashin so u have a linksys hub correct ?? if so its the worst case scenario you wifi adapter probably died  u can try a battery powerdrain followed by a bios setup defaults to see if its recognised again but its juts a shot good luck 

Sultadashin

I found hidden devices. What do devices with grey out mean? Yes I have Linksys router.

Sultadashin

Case solved!
I simply followed this troubleshooting video...
https://www.youtube.com/watch?v=6hzuNwRHhwE

xapim

Sultadashin what about other devices you shouldnt have it at all if all drivers are properly installed  also if your bluetooth its working fine makes me think its a driver issue as the bluetooth its built into the wifi adapter 

Sultadashin

I'm pretty sure I never had any incorrect devices or drives as what Acer product support recommends to install. Bluetooth works well now. I assumed due to wireless driver glitch, I refreshed WLAN AutoConfig and everything's fixed.