Predator Helios 300 (2019 gtx 1660ti) does not turn on unless it is plugged in

Jojy
Jojy Member Posts: 1 New User
edited November 2023 in 2020 Archives
I am currently using a Predator Helios 300 and I've had it for about 6 months with no issues. That was up until last night when the laptop just randomly shut down on me while I was gaming. It restarted on its own but then I noticed that when I remove the charging cord from the laptop, it shuts down and I cannot turn it back on. When I plug it back in, I am able to use the laptop again as it turns on. If someone knows a solution to this, please help me.