Boot Priority Order is Empty

TheBigmind41
TheBigmind41 Member Posts: 4 New User
edited November 2023 in 2020 Archives
I have my Acer Swift 3 sf315-51g-35lw which recently had a problem where it prompt a "no bootable device found" message appeared. I thought it has to do with the hard disk so I purchased a new Solid State Drive to replace the old one but then when I looked upon the boot options in the bios, the boot priority order seems to empty. I've tried to put back my old HDD but then again, nothing changed. I've tried to disable the secure boot to check if there is a legacy mode but there was none and I've tried to enable f12 to select where to boot but it is empty too. I can send my laptop right now to a technician due to the lockdown in our area and I need to use my laptop as soon as possible. Please help me solve this problem, been looking for some answers over the internet but it seems that I have a bigger problem.

Answers

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    With the information we have, inserting the SSD without cloning or installing anything there, it would be normal for the boot order to be empty.

    When talking about booting, there are two options: UEFI, the current standard and Legacy. Depending on the machine you may be able to switch one for the other but since you're talking about Secure Boot you're booting in UEFI mode. UEFI generally requires the disk to be partition following a GPT scheme, but that's something the OSes know and their installer would do the appropriate thing when left on their own.

    Do you have another machine accesible to you and a USB stick to create a Windows Installation Media USB and see if that appears in the F12 boot menu? If it does, I'd suggest putting the SSD in and installing Windows anew, with UEFI and Secure Boot both active. After that everything should work as expected.

    I wrote a guide not long ago detailing the process from beginning to end, from the creation of the boot media to having the system installed. This is the thread (and a link to a comment with a PDF that is preferable) and could be of use: https://community.acer.com/en/discussion/comment/893916/#Comment_893916

    If that's not an option, could you post a picture of what do you see when the old HDD is inserted and you press F12 to access the boot menu? Also, have you performed any BIOS upgrade recently? I ask because they tend to replace settings to their defaults and if Windows was installed in RST mode switching to AHCI (and vice versa) wouldn't work.

    In any case, we'd need more information to make educated choices, and possibly a way to create bootable USB sticks (1 stick is enough, 8GB+) of different things to troubleshoot this issue.
  • TheBigmind41
    TheBigmind41 Member Posts: 4 New User
    Thank you so much for your answer, I do have a desktop which I can somewhat work with and try to install an OS in my new SSD. I will post some pictures later as soon as I'm home. Again, I really appreciate the help.
  • billsey
    billsey ACE Posts: 31,679 Trailblazer
    Better to put the SSD into the laptop and install the OS there. Installing on the desktop will have Windows setup for the desktop hardware instead of the for laptop hardware. Use the desktop to create the installer on a flash drive, then boot from the flash drive on the laptop to get the install started.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    billsey said:
    Better to put the SSD into the laptop and install the OS there. Installing on the desktop will have Windows setup for the desktop hardware instead of the for laptop hardware. Use the desktop to create the installer on a flash drive, then boot from the flash drive on the laptop to get the install started.

    I think @TheBigmind41 mean't they'd use the desktop to create the bootable media right? Not to actually install Windows in the SSD I hope.

    @billsey here is on they money! The architectural differences between the two would just complicate things to boot afterwards with the SSD in the laptop without re-targeting.

    When at all possible, the installation for a machine should happen in that machine.
  • TheBigmind41
    TheBigmind41 Member Posts: 4 New User
    edited August 2020
    Hello! I use my old hdd with an OS in it to check the problem but still, the boot priority order is missing. I installed a new OS in the SSD I bought as you suggested @aphanic but the problem still persist.



    As you can see, the f12 boot option has nothing in it either.


    By the way, I know that this is not a cable problem since the bios was able to identify the hdd that is being used through the information tab.

    I really appreciate your efforts in helping me solve this problem. Thank you very much!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    edited August 2020
    You have the option of installing windows like this:
    a) no bios: create a password on setsupervisorpassword to disable secureboot. Activate the f12bootmenu. Press ctrl + s on the main tab to change the sata mode to ahci;
    b) you have to create a pendrive at the command prompt as an administrator:
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign
    Then, download windows here and extract to the usb stick: https://www.microsoft.com/pt-br/software-download/windows10
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  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Hello! I use my old hdd with an OS in it to check the problem but still, the boot priority order is missing. I installed a new OS in the SSD I bought as you suggested @aphanic but the problem still persist.
    That's... suspicious, weird, I'm intrigued.

    Could you tell us exactly how you created the USB stick you used to install Windows in that laptop? I mean, if the USB stick appeared in the list and you were able to install Windows from it, Windows should have created its own ESP (EFI) partition on the SSD inside and be there after the reboot.
  • billsey
    billsey ACE Posts: 31,679 Trailblazer
    Having nothing listed in the boot order is normal for a UEFI machine that doesn't have a proper UEFI boot environment, such as when you put a foreign disk in. If you have a Windows 10 install image on a flash drive then you still need to change you BIOS to disable Secure boot, which may require setting a supervisor password first. If you do have to set the password make sure to remove it after everything is up and running because inevitably you'll forget it by the time you next need to do something in the BIOS. :)
    You usually also have to turn on the F12 boot menu before it will show up during POST. Once you have all that setup your install flash drive should show up as the only bootable device when you do F12. Boot from it and do the install, select your empty SSD as the install destination when appropriate and the installer will do the rest. It will create all needed partitions and once you are up and running your see Windows Boot Manager in the list.
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