How to fix headphones not working in My laptop

Richardmcgriffins
Richardmcgriffins Member Posts: 1 New User
edited October 2023 in 2020 Archives
I have a acer aspire es 14 -432 model which is fairly about 4 years old and the problem is there is only one headphone jack and I believe its for bothe mic and audio, so I bought a one headphone jack headphone jack and the audio is coming but you can't see it in the devices and i cant use mic, so i tried it with my phone headphone and also the result is same,but it works when I use it with Bluetooth headset and it worked so I thinks its about the jacks, if you have solutuions, pls help me 

Answers

  • JackE
    JackE ACE Posts: 45,161 Trailblazer
    You must use a 4-element TRRS plug PC or OMTP headset, not  headphone. See image below. Jack E/NJ


    Jack E/NJ