Battery not Charging - Predator Helios 300

XaumXaum Member Posts: 1 New User
Hello,

I'm currently facing a weird problem with my Predator Helios 300 (PH315-51). It only works when it's plugged in, as soon as i disconnect it from the charger it turns off. The battery is stucked at 93% and it's not charging up(or down) more than this. When i try to use a software which requires more power (such as Games) the notebook also turns off (even when plugged in).

This same problem happened once before, i did a battery reset using the pin hole and it worked well but this time it didn't fixed it. I also tried to uninstall ACPI-Compliant Control Method Battery so it could be reinstalled by Windows but this trick didn't work too.

Do you guys have any idea of why is this happening or have any solution for this? Is there any chance that this is not a battery related problem?

Thanks in advance,

João

FAQ & Answers

  • jatin2630jatin2630 Member Posts: 4 New User
    i can only use my predator while is connected to charger otherwise its not chraging its battery pls comment what to do
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