Nitro 5 AN515-43 Windows update trying to install older version of AMD graphic driver.

dhanangaprl9
dhanangaprl9 Member Posts: 29 Enthusiast WiFi Icon
edited December 2023 in 2020 Archives
I have installed the latest WHQL AMD Radeon Sofware 20.4.2 with Driver Version 26.20.15029.27017. But, in windows update it show the update of older driver version 25.20.14136.1002. Based on what I've experienced IF I install the update my Radeon Software will be downgraded and if i resist to used it, my nitro 5 will having a slow perfomance and soft bricked (light BSOD). To recover that i need to Clean that windows driver update with DDU/AMDcleanuputility and re-install the driver again, very time consuming.

This kind of problem have a workaround by Hide Specific windows update which is "Advanced Micro Devices, Inc. - Display - 6/3/2019 12:00:00 AM - 25.20.14136.1002". This doesnt last long, it will showing back again in windows update and if I didnt check it, it will installed automatically and brick my Nitro. Today its happen, thank god it didnt automatically install. So, i need to hide it AGAIN.

The question is wtf?? how to completely get rid of this??




SCREENSHOT AFTER I HIDE THE UPDATE.


Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    I would ask Microsoft as they have designed this "OS"
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • GAMING6698
    GAMING6698 ACE Posts: 7,774 Pathfinder
    edited July 2020
    @dhanangaprl9
    I know about this issue when we install latest Amd software from Amd driver site then after installation.
    Window update find older driver 
    What to do→
    (Note- Before uninstall and installing Amd radeon software you have to disable real time protection from settings)
    1)Just pause window update 
    2)Uninstall current Amd radeon software from control panel(uninstall and change program) then restart your laptop 
    3)Now download and install latest Amd radeon software from Amd driver site then restart your laptop 

    Now, Download and run Microsoft Windows hide tool 

    Windows 10 offers you the choice of when and how to get the latest updates to keep your device running smoothly and securely. 
    In rare cases, a driver or update might cause issues with your PC. To keep the update from reinstalling automatically, download this troubleshooter

    Opening wushowhide.diagcab will launch the troubleshooter. Then click Next to proceed and follow the instructions provided by the troubleshooter to hide the problematic driver or update.
    After completing resume window update and check your problem will be solved.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566