Did anything change in the software recently that broke USB C charging?

JohnnyVague
JohnnyVague Member Posts: 1 New User
edited November 2023 in 2020 Archives
I was able to charge my Swift 3 with a USB C charger. I had one at work and one at home. Both worked without issue since I got the laptop a month or two ago. Suddenly on or about July 27, 2020, the USB stopped charging. When I plug it in, it beeps and starts charging, then beeps a moment later and the charging stops. The hardware is the same, what causes the computer to stop charging? is it a particularly power hungry app that causes the PC to use more energy than the USB can deliver? Was there some change in the system software, either from Acer, AMD, or Microsoft? 

I really do not want to have to carry the power brick charger with me.

Answers

  • billsey
    billsey ACE Posts: 35,286 Trailblazer
    edited August 2020
    Which model of Swift 3 do you have? It should be something like SW311-63-xxxx... Which OS version are you running, Windows 10 Home v2004? Were there any updates installed on that date?
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