I upgraded my laptop ram and paid labor in pc express and now my warranty seal is broken

Leowick09
Leowick09 Member Posts: 3 New User
edited December 2023 in 2020 Archives
I contacted the pc express and they sent a technician to upgrade my ram to my house because of the covid for safety measures and now my seal is broken they said nothing about my warranty but also my bad for not having to questioning about the warranty that will be void and now my warranty seal is broken :( plss help me acer

Answers

  • What is the exact model of the laptop? Example AN515-51-75KZ. Also, was the technician authorized by Acer to disassemble the laptop and add the ram? Or the technician that was sent, was it from the store where you bought the notebook?
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  • Leowick09
    Leowick09 Member Posts: 3 New User
    My laptop model is acer nitro 5 an15-43 and the technician is from the pc express
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited July 2020
    The ideal is to check with acer technical support, if when the pc express store technician went to install the ram, if this violated the warranty: https://www.acer.com/ac/en/PH/content/service-contact
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)