Acer Chromebook 14 CB3-431 Some keys on keyboard completely unresponsive when pressed

Mully88
Mully88 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi, my Acer Chromebook 14's keyboard has oddly stopped responding when pressing certain keys. 

I've never spilled anything on it, and the keyboard itself appears normal and isn't sticking in any way, but the Z,X,C,V,B,N,M and Spacebar all have completely stopped working. The rest of the keys work completely normally.

Just wondering has anyone else experienced anything similar and is there a known fix? 

Thanks very much 

Answers

  • billsey
    billsey ACE Posts: 35,298 Trailblazer
    Is there anything that's warped enough to cause excess pressure in that area? Maybe a bulging battery? When keyboards fail internally it's usually associated with a break in one of the lines or contaminants that stop making contact between layers. That never gives you a physical row of keys, it's more like Q D B I ? or something... Something warping the bottom of the keyboard so the layers can't make contact when you press a key could cause your symptom, I believe.
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