Travelmate P259-G2-M_116E_1.45 - Randon freeze when mains power connect

MTJ
MTJ Member Posts: 1 New User
I have the above laptop with a random issue when mains charger is connected. It Freezes up, screen still display but no mouse or keyboard input, never recovers. i have to power cycle to restart. 
The laptop charges when powered off and runs OK on battery only. I'm guessing a motherboard / power issue, any similar issues ?

Answers

  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    I haven't heard of anything like it. My first guess is a power supply problem though, perhaps the voltage is fluctuating beyond spec, giving surges to the system when first attached. If you are already on AC and you turn it on does it also freeze, or does it stay running fine except when the power is plugged in while running?
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  • BrianByrne
    BrianByrne Member Posts: 1 New User
    @MTJ Did you get a fix to this issue after? I have had this on 2 laptops from Acer over the past few months one under warranty which they took the laptop back but this time my warranty has expired so need to resolve myself?
  • bbyrne321
    bbyrne321 Member Posts: 1 New User

    Were there ever any resolutions to the above?