My Acer Swift 3 laptop turned off automatically and i can't turn it back on

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probably_not_bro
probably_not_bro Member Posts: 3 New User
edited November 2023 in 2020 Archives
My Acer Swift 3 laptop can't turn back on when it just automatically turned off. it starts making weird noises as I put my ear near the computer, it's like tick-tick, tick-tick, tick-tick. Can someone save my computer, it's really expensive(to me) and I really need it.

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  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Try this, press and hold the power button for 30 seconds. That should force a full power off. You should then be able to turn it on normally. If that doesn't work or it happens again let me know which specific model you have (something like SW3-512-xxxx) and we'll look into a battery reset to clear any corruption in the battery itself.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • probably_not_bro
    probably_not_bro Member Posts: 3 New User
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    billsey said:
    Try this, press and hold the power button for 30 seconds. That should force a full power off. You should then be able to turn it on normally. If that doesn't work or it happens again let me know which specific model you have (something like SW3-512-xxxx) and we'll look into a battery reset to clear any corruption in the battery itself.
    well holding the power does not work, but maybe it needs a battery reset
  • Commodore_1995#
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    what is the exact model? example an515-51-75kz. Have you tried to reset the battery?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • probably_not_bro
    probably_not_bro Member Posts: 3 New User
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    what is the exact model? example an515-51-75kz. Have you tried to reset the battery?

    i tried the pinhole resetting thing and it just keep on tick-ticking
  • Commodore_1995#
    Options
    what is the exact model? example an515-51-75kz
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)