Acer Spin 1 can not see home wifi network

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wirlaa
wirlaa Member Posts: 1 New User
edited November 2023 in 2020 Archives
We recently moved and xFinity allowed us to "move" our network to the new house. All other devices in the house can see and connect to the wifi networks. However my wife's Acer Spin 1 (model #: N17H2) can not see the network at all. However at our previous apartment, it was able to connect with no issues what so ever (either the 2.4 Ghz or the 5 Ghz networks). I first suspected that it was an xFinity issue, but this is the only device that is not connecting. I've insured that all needed services are running. I've confirmed the adapter is working. Any additional direction for troubleshooting or a solution would be appreciated. Thank you. 

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  • Commodore_1995#
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    What is the exact model? Example an515-51-75kz. Have you checked this link in Spanish? problema wireless
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