Fan will not stop when the laptop has been shut down

Russcat
Russcat Member Posts: 1 New User
edited November 2023 in 2020 Archives
I purchased an Acer Spin 5 model SP513-52N-88QM on 24/2/2019, but unfortunately I have found that the fan will not stop when the laptop has been shut down. It continues to run until the battery is empty and if I leave it on charge it just continues. Does anyone know what the problem might be and is it an easy fix?

Answers

  • billsey
    billsey ACE Posts: 31,719 Trailblazer
    It sounds like it's not fully shutting down. Sometimes poorly written apps can halt the shutdown process and leave things running even when you have the lid closed. What happens when you manually shut down while leaving the laptop open? Do you get any messages about what's holding it back?
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