ACER NITRO 5 - AN515-54-742F BATTERY IS NOT CHARGING

goswamig315
goswamig315 Member Posts: 1 New User
edited December 2023 in 2020 Archives

I Purchased a acer nitro 5 Laptop in NOVEMBER 2019 and now it's battery is not charging since 1 month. i don't no what is the reason behind that , i already tried various things to solve it which are available on the internet , is there anyone who can help me..

what is possible problem..
1. battery is not working 
2. any soft problem is there or something else....

i already tried this things...
1. REINSTALL THE BATTERY AND ADAPTOR DRIVERS

2. RESET BATTERY ( I DONT KNOW HOW TO DO IT BECAUSE BATTERY IS NOT REMOVABLE AND PIN HOLE IS NOT GIVING IN LAPTOP.
3. INSTALLING NEW DRIVERS FROM ACER WEBSITE (I DON'T KNOW HOW TO DO IT BECAUSE WHEN I AM TRING TO INSTALL THEM COMPUTER SAYS PLEASE CHARGE YOUR BATTERRY UP TO 25% BUT MY BATTERY IS ON 0%.)


PLEASE HELP ME....

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Does it charge when it is off?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Try turning off the laptop, disconnecting the power adapter and pressing the power button for 12 seconds.
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  • ryzen
    ryzen Member Posts: 22 Troubleshooter
    bro my model is same but i have one problem .my laptop temp going too high with charger plugged on even for very light work like working on chrome
    i just got this laptop acer nitro 5 an515-54 but with charger plugged off its very good like 36-50
    please help bro is it same for u
  • ryzen
    ryzen Member Posts: 22 Troubleshooter
    temp is like 80 t0 92