I am about to do a Fresh Start clean install onto my Acer R5-471T laptop using Windows 10 (i.e. using: Windows Security > Device Performance & health > Get Started . . .).
Fresh Start shows me a list of programs which will be deleted. For many programs I recognize what they are associated with, and know that if I reinstall the parent program, I'll get back whatever I need.
But for a bunch of items listed, I either don't recognize them as being from programs I installed, or I don't know where to find them of if they are integral to the functioning of the laptop.
My question is:
A) Which of these Acer apps should I put back, and how do I go about doing so?
- Driver Setup Utility [is that an Acer app? where do I find this?]
- Acer Audio Invert utility
- Acer Care Center
- Acer Power Management
- Acer Quick Access
Then, of the following apps, which do I need to install to ensure normal laptop functioning, and how do I find and reinstall them?- Dolby Audio x2 Windows API SDK
- Dolby Audio x2 Windows APP
- FCC 2.25.5004.10001 (current user)
- Intel(R) IPP Run-Time Installer 5.2 for Windows* o IA-32
- Intel(R) Management Engine Components
- Intel(R) Processor Graphics
- Intel(R) Rapid Storage Technology
- Intel(R) Serial IO
- Intel(R) Virtual Buttons
- Intel Security Assist
- InterActual Player
- Qualcomm Atheros 11c Wireless LAN&Bluetooth Installer
- Realtek Card Reader
- Realtek High Definition Audio Driver
- Smart Switch
- VBCABLE-A, The Virtual Audio Cable [I'm not sure if this is an app that came with some audio hardware I may have later used with the laptop.]
- VBCABLE-B, The Virtual Audio Cable
- VideoPad Video Editor [I don't remember, but this might just be from a program I installed myself.]
- Vulkan Run Time Libraries 1.0.42.0
Thanks for any direction you can provide!
FAQ & Answers
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I recently tried uninstalling Office XP from this laptop, and it did not successfully uninstall. It left a bunch of stuff behind.
Of course this will necessitate reinstalling a bunch of other programs, but I feel it's worth it.
I don't know why the posting process replaced that benign word with asterisks!)
acer quick access: https://global-download.acer.com/GDFiles/Application/Quick Access/Quick Access_Acer_3.00.3010_W10x64_A.zip?acerid=637226031805780106&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-55&OS=ALL&LC=pt&BC=ACER&SC=PA_3
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egydiocoelho
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[* I am backing up my data before the Fresh Start process, just in case it goes awry.]
What will it initiate when I click on it?
I did the Fresh Start. Then I unzipped the Quick Access link you sent me and it opened to 3 folders and 4 files. I clicked on setup.exe.config and that seemed to install the User Guide in my Start Programs menu.
How do I open the rest? setup.exe did not install Quick Access or anything besides the User Guide.
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egydiocoelho
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Do I do anything regarding the other folders and files (ColorIntelligence, etc), or just leave them there and Acer QuickAccess will use them if it needs them?
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egydiocoelho
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So I think what happened is that after I tried installing from your Quick Access 3.00.3010 linked folders, I looked on my Start Programs list and didn't see any "Acer Quick Access" program listed under the "As" so I assumed something went wrong and it didn't install.
[I only discovered a day later that it actually installed under "Q" as "Quick Access" -- which is why I didn't know it had installed.]
So thinking it hadn't installed, I then went to the Acer support page for my model Acer (R5-471T-71W2) and figured I should just download the Acer Quick Access there, even though it was clearly an older version (2.01.3028).
Then I tried your other Acer Care Center link and clicked setup, and something installed.
So here's the sum-total of Acer apps I ended up with on my computer's Programs list (followed by the resulting problem and my questions):
- Acer Power Management 7.00.8109 [opens]
- Acer Quick Access 2.01.3028 [opens]
- Acer User's Manual [opens]
- Care Center 4.00.30140 [opens]
- Quick Access 3.0.3010.0 [Does not successfully open. Instead, I get a solid black rectangular box where the program's
interface would be, and a blue spinning "wait" icon.]
My questions:
1) Should I uninstall Quick Access 3.0.3010.0 since it isn't opening?
OR
2) should I uninstall that and Acer Quick Access 2.01.3028, and then retry your link, this time clicking on the QuickAccessUWP folder ?
3) If I had done this correctly, should additional Acer apps be showing in my Programs list?
2) I suggest you uninstall version 2.01.3028 and try to install version 3.0.3010 again
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Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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The strange thing was that after I shut down -- and even after I disconnected the AC, the external drive's light remained lit. That's never happened before.
Could this problem be because of the bad battery? OR is it likely something else? Might you have any suggestions on how I can troubleshoot this?
I'm wondering if I should just give up and buy a new laptop (even though I'd prefer not to have to incur that expense right now).
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Currently I have Windows version 1903 (build 10.0.18362).
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
About my previous failed attempts to install Quick Access 3.0.3010.0, do I need to worry about any residual files or folders left from those failed attempts, that might interfere with something in the future?
If I did the uninstall of Quick Access 3.0.3010.0from inside of Add-Remove Programs, should that be sufficient?