Network problems

Ayden2323
Ayden2323 Member Posts: 4 New User
edited November 2023 in 2020 Archives
I just got my acer helos 300 3 days ago and it was doing great but the internet just shut off and it wont let me connect back to it all that’s available is airplane mode ive restarted it about 10 times now it doesn’t come with Bluetooth Internet for some reason only ethernet which I don’t have an ethernet cable I need help now please

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  • Can you provide the exact model of the notebook? Example an515-51-75kz.

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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020 Answer ✓
    Ayden2323 any windows updates since this issue started if so try to uninstall them/roll back and check the devices in the device manager if they are properly installed and working if possible post a screenshot good luck :) 


    https://www.userbenchmark.com/UserRun/11532543

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