New Nitro 5 AN515-55-76EX

Hi,

I've just purchased a new gaming laptop today from Argos in the UK. The model number is ANS15-55-76EX, Intel i7-1750H with a 1650Ti.

According to the Argos website this laptop is supposed to come with "4-zone RGB keyboard" which as soon as I took it out of the box and saw the red keys I realised it didn't. Ok, no biggie, but still not as advertised. After playing around with it for a while. it now seems that neither does this come with the advertised 144Hz IPS screen, as I can't see anywhere how I change it from the bog standard 60Hz.

I'm worried to delve any further now to find out other specs that are wrong, how can this happen?? Can anyone advise? I am in 2 minds now whether to return this as it clearly is not what I thought I was purchasing.

Dave.

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batmalin

15' or 17' as I can`t find this particular model number anywhere?

dbm001

15.6", Argos link here - https://www.argos.co.uk/product/8139090

batmalin

Hum, does it have a sticker 144hz on the bottom left on the panel?

dbm001

No, it has a sticker that says Full HD 1080.

batmalin

Then it is 60hz only, call the store and ask for the advertised product or for compensation (free upgrade, 15-20% money back or similar)

dbm001

Yes I'll do that, thanks.

batmalin

You are welcome!

Calzo

Hi Guys,

I am the exact same, bought this and got it today from Argos... seems to only be a 60hz even tho I payed for the 144hz, i'll get onto Customer support

Commodore_1995#

Can you enter the first ten partnumber numbers? Maybe I can get more details about that specific model.

dbm001

Calzo said:

Hi Guys,

I am the exact same, bought this and got it today from Argos... seems to only be a 60hz even tho I payed for the 144hz, i'll get onto Customer support

Could you let me know how you get on?? Cheers.

Calzo

dbm001 said:

Calzo said:

Hi Guys,

I am the exact same, bought this and got it today from Argos... seems to only be a 60hz even tho I payed for the 144hz, i'll get onto Customer support

Could you let me know how you get on?? Cheers.

Hi David,

I am taking it back to the Store tonight, they told me to take and back and see what they can do, I got this answer from online support as they do not accept phone requests anymore for my argos.

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