Issue of low speaker volume and keyboard backlight timeout issue in acer swift 5

vishalbansal345
vishalbansal345 Member Posts: 3 New User
edited November 2023 in 2020 Archives
dear team,
yesterday i purchased new acer swift 5 SF514-54T....i found 2 issue which is very irritating for me please provide the solution...both the issue listed below

1) keyboard backlight timeout issue after 30 second
2) speaker volume is so low...even i cant listen in closed room 

Answers

  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    1) It was automatic by BIOS. You can press F8 to display keyboard backlight

    2) Go to Windows Update first. Then checking for recently update.
    Synaptic Audio Driver will update to version 9.0.282.90 automatically. 

    After update those driver already then Open Windows Store 
    Searching for Synaptics Audio Control App version 1.0.84.0 

    Now you can enjoy the better sound level.  :3
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • vishalbansal345
    vishalbansal345 Member Posts: 3 New User
    what....then provide the update for bios to stop this backlight timeout...being a professional writer how can i use this keybord...i was not aware before purchase this laptop..otherwise i never bought this...what kind of silly becklight turnoff issue...i dont want to save this little battery please provide solution of keyboard backlight....same issue was in acer niyro..but there u solve it...and in swift 5 its still pending.
  • vishalbansal345
    vishalbansal345 Member Posts: 3 New User
    R6E7980XE said:
    1) It was automatic by BIOS. You can press F8 to display keyboard backlight

    2) Go to Windows Update first. Then checking for recently update.
    Synaptic Audio Driver will update to version 9.0.282.90 automatically. 

    After update those driver already then Open Windows Store 
    Searching for Synaptics Audio Control App version 1.0.84.0 

    Now you can enjoy the better sound level.  :3
    what....then provide the update for bios to stop this backlight timeout...being a professional writer how can i use this keybord...i was not aware before purchase this laptop..otherwise i never bought this...what kind of silly becklight turnoff issue...i dont want to save this little battery please provide solution of keyboard backlight....same issue was in acer niyro..but there u solve it...and in swift 5 its still pending.