144Hz not available on new Acer Nitro 5 laptop

Bushstar
Bushstar Member Posts: 3 New User
edited December 2023 in 2020 Archives
I bought an Acer Nitro 5 AN515-43-R5W3 (NH.Q6ZEK.005), according to this page here it should have 144Hz display. However only 60Hz is available from the list of monitor modes.

https://www.acer.com/ac/en/GB/content/model/NH.Q6ZEK.005

Does this laptop actually have a 144Hz display and how can I enabled it?

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Does it have a sticker wit 144hz on the bottom left on the panel?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Bushstar
    Bushstar Member Posts: 3 New User
    No, the sticker in the bottom left of the panel says Full HD 1080.
  • Bushstar
    Bushstar Member Posts: 3 New User
    Is it not 144Hz then? The Acer web page has the exact same manufacturer number and model number as the laptop in front of me and states that it has a 144Hz display. Would like to confirm before I return this laptop.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    if it was 144hz there should be a sticker, Aser website  misled you call them show the page and tell them you want to get as per product description.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158