3 Year Warranty

SarahVardySarahVardy Member Posts: 1 Newbie
I purchased a Predator laptop back in February of this year, and at the time they had a free 3 years warranty. I had to fill in some information on the Acer Predator website and then received an email say "Hi, Thank you for your submission. Your application has been accepted and you will receive rewards within a maximum of 90 days from the day of the application..."

The 90 days has now gone and I havent heard from them. I have spoken with Customer Service several times and first time they knew nothing about it and now they are saying that this was only for a select few customers. 

Has anyone else had this trouble? One of the reasons I went for this laptop was because of the free warranty. 

Thanks

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