Can't update Bios on my Acer Predator Desktop Predator PO9-900

chirayu
chirayu Member Posts: 5 New User
edited February 15 in 2020 Archives
I've tried everything before coming here and I hope someone here has been successful in fixing this error on an acer desktop before. 

I am unable to do an bios update on my Acer Desktop, here's the URL to my desktop support page and the error I am getting while trying to flash it.

https://www.acer.com/ac/en/GB/content/support-product/7474?b=1&pn=D9.E0JPW.002

C:\Users\XX\Desktop\bios4\WIN>AFUWINx64.EXE ..\ROM\R01-B2.CAP
+---------------------------------------------------------------------------+
|                 AMI Firmware Update Utility v5.09.03.1470                 |
|      Copyright (C)2017 American Megatrends Inc. All Rights Reserved.      |
+---------------------------------------------------------------------------+
 Reading flash ............... done
 Secure Flash enabled, recalculate ROM size with signature... Enable.
 - FFS checksums ......... ok
 - Check RomLayout ......... Ok.
 Loading capsule to secure memory buffer ... done
18 - Error: Secure Flash Rom Verify fail.

Thank you for any input/suggestions you can provide.

Answers

  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    Which BIOS version is installed right now? It looks like the R01-A series are one size and the R01-B are another, so they might be for different motherboards. I assume you are launching the update using the batch file?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • chirayu
    chirayu Member Posts: 5 New User
    UEFI: American Megatrends Inc. D07 10/13/2017 is what I am running and I have tried everything including efi shell but it fails each time.
  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    Is the "American Megatrends Inc. D07 10/13/2017" what System Information shows? It doesn't match the R01-B2 nomenclature you are trying to install.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • chirayu
    chirayu Member Posts: 5 New User
    Yes it does, system information is where I got it from, I actually tried all available for my desktop model and none of them work. Same error plus buffer full errors. Have you see anything like this before?
  • chirayu
    chirayu Member Posts: 5 New User
    Acer support is refusing to even give me any pointers and asking me to go take it to a repair shop LOL
  • chirayu
    chirayu Member Posts: 5 New User
    billsey said:
    Is the "American Megatrends Inc. D07 10/13/2017" what System Information shows? It doesn't match the R01-B2 nomenclature you are trying to install.

  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    That is weird, I thought all the PO9-900 models had the 7th or 8th gen processors, yours is 9th gen, so must be a newer motherboard than I show in my specs. The new motherboard is likely why the BIOSes for the old one won't work. You likely already have the newest for your board.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.