Stuttering and fps drops to 1 and to 130 back and forth ingame

JavierwonglolJavierwonglol Member Posts: 5 New User
Hi i own a helios 300 rtx2070 i7 9th gen, I have dual channel ram and temperatures reaching 75-80, I did not undervolt it yet it is still factory settings, can't seem to find why is it stuttering in valorant cant anyone help? 

FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 58,581 Trailblazer
    Hello! Can you provide the exact model of the notebook? Example an515-51-75kz. In addition, try these procedures:
    a) place the power plan for high performance;
    b) place the minimum and maximum performance of the processor, both on the battery and on the power adapter, at 100% in the power options;
    c) place the nvidia video card for maximum performance on the nvidia control panel;
    d) place the intel video card for maximum performance in the intel graphics command center;
    e) try to calibrate the battery and always let the battery charge up to 100% before starting the game;
    f) change the option "graphics settings":
    Nvidia adds Windows 10 2004 GPU scheduling to GeForce drivers
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JavierwonglolJavierwonglol Member Posts: 5 New User
    PH317-53-719J
  • JavierwonglolJavierwonglol Member Posts: 5 New User
    Pls help I tried undervolting, reinstalling windows everything

  • egydiocoelhoegydiocoelho ACE Posts: 58,581 Trailblazer
    Have you checked out my previous suggestions?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JavierwonglolJavierwonglol Member Posts: 5 New User
    I tried everything above except for the graphics settings as I do not have the hardware acceleration option, would that fix the problem? 
  • egydiocoelhoegydiocoelho ACE Posts: 58,581 Trailblazer
    what is the version of windows? 2004?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JavierwonglolJavierwonglol Member Posts: 5 New User
    Nope it is not, do I have to update it manually? Because it doesn't show that there is an update
  • egydiocoelhoegydiocoelho ACE Posts: 58,581 Trailblazer
    ACUA does not allow remote access.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
Sign In or Register to comment.

Who's Online798

amaan786
amaan786
aphanic
aphanic
batmalin
batmalin
Benkij
Benkij
JeanRaoul
JeanRaoul
Pratham_Bhatnagar
Pratham_Bhatnagar
ralppp
ralppp
samtech
samtech
Silvannos
Silvannos
ttttt
ttttt
WWcata
WWcata
+787 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos