How to fix the keyboard backlight in predator triton 300?

Dansherl143
Dansherl143 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I tried pressing FN+F9 but its not working. I even disabled the backlight 30s in BIOS but still its not working. Also I tried reinstalling predatorSense but still its not working.
What would be the Fix?

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited July 2020
    What is the exact model? Example an515-51-75kz. In this model, fn + f9 decreases the keyboard brightness and fn + f10 increases the keyboard brightness. Try pressing fn + f10. Also, does the same problem occur when resetting the battery? To do this, it is necessary to turn off the notebook, disconnect the power adapter and press the power for 12 seconds.
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  • Dansherl143
    Dansherl143 Member Posts: 3 New User
    Appreciate for the Response! 
    My exact model in Predator Triton 300 (PT315-51).
    Also I tried as you recommended, by unplugging the laptop and pressing the power button for 12 second. 
    Still its not working...  

  • Have you ever pressed fn + f10?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Dansherl143
    Dansherl143 Member Posts: 3 New User
    when I press fn+F10 in PredatorSense the bar is working as if its increasing the brightness but the Keyboard LED is not even turning ON in the first place.

  • Does the same problem occur when resetting the battery?
    On some models, you need to turn off the notebook, disconnect the power adapter and press the power button for 12 seconds.
    If the problem still occurs, check the keyboard connectors:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Dansherl143 check your bios if the keys are set to media keys or function keys and if media (usually default) change it to function see if it works after


    https://www.userbenchmark.com/UserRun/11532543

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    I'm not an Acer employee. (just here to help in the best way i can)
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  • If even changing the function of the keyboard in the bios, as the colleague xapim said, the problem is not solved, I suggest that you check the keyboard connector and keyboard backlit connector.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)