my aspire Z1-621G all in one no longer shows the HID-compliant touch screen device at all

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Flamesofshadow
Flamesofshadow Member Posts: 1 New User
edited March 18 in 2020 Archives
I have an Acer aspire Z1-621G all in one, and I've had issues with my HID-compliant touch screen device for a while so i disabled it in device manager, recently i upgraded windows to windows 10 pro from 10 home, and i wanted to see if windows 10 home was the reason for the issues, soi tried to re-enable the device, it was greyed out and inaccessible, research said that if i uninstalled the device itself from device manager it would reset and reappear in device manager. however this did not happen and now the device is completely missing from my PC and i cant get it to reappear or detect at all.

how do i find the device/drivers for download to enable the device? the Acer site doesnt list it for the model and i don't have a disk for it