Acer Laptop ( Nitro AN515-54 Model:N18C3) stuck in "preparing automatic repair" loop

ROJASROY79
ROJASROY79 Member Posts: 2 New User
edited March 18 in 2020 Archives
The laptop has been appearing on my screen and it says “preparing automatic repair” then going to a black screen. This just loops and loops. I have tried the following things with no positive results.

- Pressing Alt+F10 on power up, which then says "Please wait" then gives me black screen and goes back to beginning
- Pressed F2 on power up to see if D2D recovery is enabled and it is, but Alt+F10 still doesn't make it enter into recovery mode
- Changed the boot mode from Rst with Optane to AHCI. This then causes the acer logo and the spinning dots and then blue screens saying that pc needs to restart and it will do it for me. And then it goes back to preparing automatic repair and then it stays on that screen without any indication that it is loading.

What is wrong with the PC. It's less than 6 months old?

Answers