My Acer Nitro 5 AN515-52 restarts always whenever i am using any of the adobe software ?

Lokeshmeena24
Lokeshmeena24 Member Posts: 2 New User
edited December 2023 in 2020 Archives
whenever i am launching any of the application of adobe first it's gethang for about 2 mins and then blue screen appears and restarts every time, it's been more than 10 days i am contacting service centers two times they came to home and check and go no one able to resolve the problem and now they not replying to my mails this kind of service they are giving me.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,999 Trailblazer
    whenever i am launching any of the application of adobe first it's gethang for about 2 mins and then blue screen appears and restarts every time, it's been more than 10 days i am contacting service centers two times they came to home and check and go no one able to resolve the problem and now they not replying to my mails this kind of service they are giving me.
    Reset your win-10 to a previous reset point and see if that works. Also, what is the error description and/or numbers on the blue screen? 
  • Lokeshmeena24
    Lokeshmeena24 Member Posts: 2 New User
    I've tried everything , even reinstalling the windows 
    error description is dpc_watchdog violation   and driver power state failure